How do I move my podcast away from Pinecast?

You can leave Pinecast at any time.

Steps to leave Pinecast

1. Set up your podcast on your new hosting service. Most podcast hosting services offer an import tool that will copy your assets from Pinecast. You should use this tool to import your podcast to your new host.

2. After importing, be sure to inspect each episode to make sure that links in your episode description are accurate.

3. Visit your show's Pinecast podcast dashboard. Open Settings and choose Feed redirect, under Manage in the sidebar, then follow the steps.

If you use the Tip Jar, setting a feed redirect cancels every active recurring tip on that show right away. When your subscription ends, at the end of the period you paid for, recurring tips on all of your shows are cancelled too. Let your supporters know before you start.

Do not delete your podcast from Pinecast, and do not close your Pinecast account. Deleting your podcast cancels any active feed redirect, and closing your account makes your old feed return an error instead of the redirect. Either one strands the listeners who are still subscribed to your Pinecast feed. Cancelling your subscription and leaving your show in place is more than enough.

Once the redirect is active, Pinecast no longer serves your feed: every request for it is sent on to your new host. The audio files for your existing episodes keep working, so episodes that listeners already have in their apps do not break.

Cancelling your subscription

Open My subscription on the main account dashboard, choose the Cancel subscription tab, and select Cancel subscription. Your subscription stays active until the end of the billing period you have already paid for (the tab shows the date), and then your account becomes a free demo account. If you would rather end your subscription right away, contact Pinecast support: open Support in the header and choose Send a message to support (or Email support@pinecast.com). We cancel it immediately and refund the unused part of the period you paid for. You don't need to wait: set up your redirect first, then cancel. The redirect keeps working after your subscription ends.

• You do not need to maintain an active membership for an RSS redirect to persist. A redirect keeps working on a free demo account, for as long as that account stays open.

• When your subscription ends and your account becomes a free demo account, your feed will be limited to the most recent ten items. If you subscribe again in the future, the archived episodes will be returned. Your feed will not be made inactive because your subscription ended, and you will not lose subscribers.